System requirements

The following shows the technical requirements for using the system.

Computer

Any current or 2-3 years old computer is fine. This is a web based system and doesn't use much of your local computer power.

For participants, minimum screen resolution recommended is 1200 x 800. You also need audio support in your computer to listen to the voices and sounds in the learning courses.

For administrators, minimum screen resolution recommended is 1280 x 1024. Audio support is not required.

Browser

We officially support Microsoft Internet Explorer 7 / 8 / 9 and Mozilla Firefox 3+. Other browsers are not officially supported, but you still can use them to access most functions, though with a slightly different look.

In your browser setup, please enable JavaScript and accept cookies from our site, as they are required by the system.

Plug-ins

Adobe Flash Player 9 is required.

Network connection

Although you could use a dial-up connection to access the system, broadband connection will give you a much better experience. Minimum 256 kbps connection is required.

Firewall

Some courses have been created using video and audio streaming content. Your firewall needs to be set up to enable this. However, some organisations do not allow streaming content to be accessed within the workplace. Please consult with your System Administrator.

At work

It is recommended that a staged approach to accessing the online training is implemented. The performance varies depending on the company bandwidth and usage of other applications. Accessing rich media content requires more bandwidth and therefore it is important to be aware that performance may be affected if large numbers of staff access the system at the same time. We recommend the number of simultaneous users is relative to your bandwidth. The system can handle much larger numbers however your company's infrastructure and other traffic on your network may impact the user experience.

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